The Manufacturer’s Mindset Podcast by Ballantine Digital

Michael Brooks: Why Relationships Still Drive Manufacturing Success

Ryan Cote Episode 41

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0:00 | 23:51

Michael Brooks has spent nearly 38 years with Oneda Corporation, so he’s seen a lot of change in manufacturing. In this episode, he shares what he’s learned about building strong customer relationships, doing business with a Japanese-influenced company, handling urgent customer needs, and staying useful as the industry keeps changing. It’s a down-to-earth conversation about trust, experience, problem-solving, and why listening still matters.